Care First Recruitment are currently recruiting for a ‘Maintenance Coordinator’, based in Dunstable (Central Bedfordshire)
Location: Dunstable, Central Bedfordshire (LU6)
Contract Type: Temporary, 6 months min.
Hours: full time 37 hours per week
Salary/Rate: £15.57 per hour
About the Role:
We are seeking a Maintenance Coordinator to join a team with Central Bedfordshire Council. The Maintenance Coordinator is an interesting, varied and customer-focused role, which allows the post holder to interact with all areas of the Housing Service, their customers and the wider Council. You’ll be working with the team and will provide exemplary service to our customers.
Key Responsibilities:
- Responsible for the diagnosis of repairs in council owned dwellings that have been raised through residents and internal and external stakeholders via various platforms.
- Effective scheduling of repairs orders to trades diaries ensuring service delivery is maximised and utilise opportunity for increased trade productivity.
- Responsible for case handling residents’ repairs in council owned dwellings. Ensuring effective diagnosis and scheduling of repairs through to job completion adhering to council processes and policies.
- Ensure open orders are monitored and closed when jobs are completed, effective housekeeping of the open work order e.g. reviewing potential duplicate orders and closing where necessary.
- Provide excellent customer service ensuring residents are kept informed of the status of their repairs
We are looking for someone with excellent communication & organisational skills, with a passion for helping others and a can-do attitude. Multi-tasking is key as there will be conflicting priorities and collaborative working on a daily basis. Knowledge of the Housing Maintenance Service is desirable; IT & telephony experience is essential. Full training and an induction programme will be set for the successful candidate.
Comments:
Whilst this role is hybrid, successful applicants will be required to be based in the office in Dunstable for a minimum of two days a week. Working hours are 08:30-17:00 Monday-Thursday and 08:30-16:30 on Friday.