Estate Services Coordinator (to work with L/As)
Care First Recruitment Ltd is currently recruiting for experienced ‘Estate Services Coordinators’, to work with our clients (London Local Authorities).
‘Estate Services Coordinator‘– Role requirements:
- Frontline (Full presence, working in the borough full time), delivering frontline services to residents, visitors, businesses and/or other colleagues while present in the borough, as activities cannot be done remotely
- Weekend working, on a rota basis, approx. one weekend in eight
- Attendance to evening meetings (when required) and out of hours commitments
- A ‘Basic DBS Certificate’ is essential for this role
Role duties:
- To ensure estates are maintained at the highest possible standards of cleanliness, fire and general safety, security, and appearance
- Responsible for monitoring and taking corrective actions of services associated with estate management functions, such as waste and recycling, grounds/greenspace maintenance, communal repairs, and estate lighting
- To work collaboratively with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety, police etc.
- Provide caretaker supervision on a rotating basis during weekends. This will typically involve working one weekend in every eight weeks. Arrange suitable cover if unable to meet the scheduled weekend and ensure scheduled weekends are made up
- Regularly inspect and monitor all communal areas and services provided within the management area, including cleaning standards, estate lighting, horticulture, communal repairs, waste collections, play areas, sports pitches, and garages, to ensure the highest standards are met
- Ensure all health and safety tasks, including fire safety inspections and fire risk assessment actions
- Thoroughly review inspection reports, as well as feedback and complaints from residents and Members, to identify and address areas of concern.
- Maintain your own estate performance reports and keep an oversight of accurate records relating to caretakers’ storage and the maintenance of machinery, materials, and equipment
- Regularly inspect caretaker storage areas and welfare facilities adequate supplies of Personal Protective Equipment (PPE) to carry out their duties safely.
- Work closely with Health & Safety colleagues to promptly address and resolve any concerns
- Respond to emergencies by assisting affected residents, emergency services, utility companies, and other service providers
- Work with Tenants and Residents Associations (TRAs), leaseholder groups, Tenant Management Organisations, and other recognised bodies on estate-related matters
- Use the agreed IT systems provided for recording information in relation to caretaking and fire safety inspections and other work streams
- To have awareness and comply with safeguarding requirements, including the reporting of any concerns you have about someone who is vulnerable
Compliance:
- A ‘Basic DBS Certificate’ is essential for this role
- Ensure adherence to legal, regulatory, and policy requirements under GDPR, Health and Safety, Employee Code of Conduct and in your area of expertise by identifying opportunities and risks, and escalating issues as necessary.
This advert covers main role requirements, and depending on the client and seniority of the role there may be additional tasks.
Job Type: Temp
Salary: £17.00 to £24.00 per hour depending on the L/A
Expected hours: 35 per week
Schedule: Changing rota (weekday and weekends)
Ability to Commute: London (required)
Work Location: In person on location